One review. One unfavorable review posted by a patron of your artsy fartsy, flash in the pan wannabe cafe is all it took to make you go 360 ballistic on her ass. You raged childishly, insinuated and proceeded to skewer her to the bone. If that isn't bad enough, you actually threatened her with legal action. Of all the bad habits floating around, you had to pick up the deplorable antics of our nincompoop leaders in government.
Just because you hail from a privileged background does not accord you the right to treat a fellow Singaporean shabbily. I can't even begin to imagine how frightened and isolated Miss Celena Ho must have felt during this entire episode, especially when she received your letter of demand. As far as bad PR is concerned, you have certainly written yourself into history books celebrating the worst of the worst. My heartiest congratulations.
If I may offer a honest word, STFU. Your half -hearted attempts at apologizing are absolutely insulting, even my grandma peacefully resting six feet under is feeling slightly roused. The more you speak out, the more you infuriate the general public. We can sniff out insincerity a mile away, even if it emanates from a barely visible shop space in upscale Orchard Road. You are not very wise, and evidently you don't know what you are doing. Now is the time to retreat into an obscure corner and reflect. Allow me to say just once again, pretty please STFU and reflect.
Know that saying about karma being a bitch? Well take note of this: karma particularly loves snacking on bitches.
For those who are not kept apprised of what actually happened, check out the following links.
https://mothership.sg/2018/02/fantasy-desserts-sends-customer-lawyers-letter/
https://mothership.sg/2018/02/orchard-gateway-fantasy-desserts-apologises/
Sara Shantelle Lim + Fantasy Desserts = textbook example of how not to run a business.