I was at a branch yesterday to settle some stuff relating to my dad's bank account. Horror of horrors the auntie who served me was extremely slow, machiam like the sloth in Zootopia.

Perhaps they are unable to cope with a sudden surge in the number of retail customers after buying over Citibank's ASEAN consumer banking operations?

https://www.uobgroup.com/uobgroup/newsroom/2022/uob-completes-acquisition-of-citigroups-consumer-banking-businesses-in-malaysia-and-thailand.page

Gal claimed she waited for 90min WTF

😡😡😡