Apple Orchard Road. TODAY file photo

SINGAPORE — The Apple store at Orchard Road — officially known as Apple Orchard Road — will open its doors to the public on Saturday (May 27) at 10am.

At a media preview on Thursday, Apple Retail senior marketing director Denny Tuza said he believes the it "will be among the most popular in the world".

Here's what you should know about Apple Orchard Road before its debut on Saturday.

DESIGNED TO KEEP CUSTOMERS COMING BACK

Apple has nearly 500 stores worldwide in 20 countries. Last year, the tech company rebooted its retail space design worldwide to improve customer experience. 

The reboot was led by Apple's Chief Design Officer Jony Ive and senior vice president of retail Angela Ahrendts. Mr Ive is most famed for designing the iPod, which paved the way for the iPhone and iPad. Ms Ahrendts meanwhile left Burberry in 2014 to join Apple and was ranked 25th in Forbes list of the most powerful women in the world in 2015.

Apple Orchard Road's interior design is in many ways similar to those around the world.

The first floor is "The Avenue" where its core products — the iPhone, iPad, Apple Watch, and Macs — are on display, and also has "Windows" where peripheries are displayed according to categories like music, photography or gaming. 

On the second floor, Apple attempts to evoke a "modern day town square" where customers can come to speak, learn or get tech support from the experts. The centrepiece is "The Forum", with seats for customers to listen in to talks or workshops that can be screened on a large high definition display.

Flanking "The Forum" are two "Genius Groves". Apple Orchard Road is the first in the world to have two, instead of one Grove. They replace the "Genius Bar" found in older Apple stores. A canopy of trees in each grove, with cushioned seats for customers to speak to its tech experts are the main feature.

When Apple first rebooted its stores, the idea was to get customers to see the products, learn how they all work together, and eventually buy into more products and services to improve their experience. To emphasise customer experience even further, Mr Tuza says its 36.6m long and 14m tall glass facade was "painstakingly" made to be extremely clear so as to blur the lines between the store and its exterior.

More at http://www.todayonline.com/singapore/what-you-should-know-about-apple-orchard-road-it-opens-may-27